Privacy Policy

DeepCytes, a provider of cutting-edge learning solutions, recognizes the importance of safeguarding your privacy. This Privacy Policy outlines our commitment to protecting your personal information while providing a secure online learning experience through our Learning Management System (LMS). By utilizing DeepCytes LMS, you acknowledge and consent to the practices described in this Privacy Policy.

Information We Collect:

DeepCytes LMS collects various types of personal information during your engagement with us. This may include:

Contact Information: Name, email address, phone numbers, and organization details.
Payment and Billing Information: Billing name, billing address, and information relevant to payment transactions (please note, we do not store credit card information).
Information You Post: Content shared in public spaces on our platform or on third-party social media associated with DeepCytes.
Demographic Information: IP address, browser details, and interactions with our website, training modules, and representatives.
We do not collect sensitive personal information (e.g., gender, age, race, religion, health, political affiliations)

How We Collect Information:

We collect information through various methods:

Directly from You: During registration, partnership, or when you apply for specific services, requiring the completion of forms.
Passively: Through browser cookies, web beacons, and similar technologies to analyze website usage and improve user experience.
From Third Parties: If you access our LMS through third-party platforms or services, information collection is subject to their privacy policies.

How We Use Your Personal Information:

We use your information for the following purposes:

Providing Services: To deliver LMS features and services.
Communication: Responding to your requests, delivering services, and administering certification exams.
Improving Products: Analyzing data to enhance our products, websites, and communications.
Site Trends and Interests: Understanding user behavior to improve our offerings.
Security: Protecting our systems, customers, and websites.
Marketing: Sending communications for marketing, promotions, and customer satisfaction.
Transactional Communications: Sending emails or SMS related to account activities or purchases, after receiving explicit consent.
Legal Compliance: Fulfilling legal obligations, including record-keeping and reporting.

Sharing Your Personal Information:

We do not sell, rent, or lease your personal information. However, we may share it in the following ways:

Authorized Vendors: With vendors assisting in registration, payment processing, or transactional messages.
Business Partners/Third Parties: For specific offerings, with a commitment to data confidentiality.
Legal Compliance: When required by law to protect rights, property, or safety.

For a detailed overview, please review our Privacy Policy.

Data Storage and Security:

We store your information on secure, encrypted servers with dynamic encryption methods. Personal information may be processed in other countries with appropriate safeguards. We employ technical and organizational measures to secure and protect data against unauthorized use, loss, or destruction.

Data Retention:

We retain personal information as needed for business requirements, legal obligations, dispute resolution, and agreement enforcement. Retention periods vary based on factors such as our relationship with you, legal obligations, and the purpose of data processing.

Legal Basis for Processing:

We process personal information based on consent, performance of contract, and legitimate interests. Users have the right to withdraw consent or object to processing.

Cookie Policy:

Cookies are used to enhance your experience on our website. By accessing our site, you consent to the use of cookies. You can manage cookie preferences through your browser settings.

Your Rights:

In compliance with country laws, users have rights such as the right to access, rectify, erase, restrict processing, data portability, withdraw consent, and object to processing. For inquiries or to exercise these rights, contact privacy@deepcytes.io.

Opt-Out Policy:

Users can unsubscribe from marketing communications by following provided links or contacting privacy@deepcytes.io. Opting out may affect access to certain services linked to internal platforms.

Third-Party Sites:

This policy applies to learn.deepcytes.io only. We are not responsible for the privacy practices of third-party websites.

Breach of Privacy Policy:

DeepCytes reserves the right to suspend or terminate accounts violating our Privacy Policy. Jurisdiction for breaches is determined by the terms of use.

For questions or concerns about this Privacy Policy, contact us at privacy@deepcytes.io.

Updates to this Policy:

This Privacy Policy was last updated on 01st March 2024. We may update it periodically, and users will be notified of material changes as required by law.

Privacy Policy

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